Seasonal businesses are seasonal. This does not mean that your business goes to sleep in regards to social media during your offseason. Here are some tips on how you can keep the conversation going, all year long.
Many of you have heard me say this over and over. It does matter! If you are not present, your customers will move on to your competition. Customers want to know that you are serious about your business and they want to know that you care. If you own a Christmas tree business, you are more than likely ramping up your social media game by the time October rolls around. For example, a Christmas tree farm waters their trees, they may have to mow around the trees, and they may even offer seasonal merchandise. A great way to drum up some conversation in the offseason is to ask questions that relate to your business. You, the business owner, can take that information and apply that to your marketing and products for the next season
Encourage your past customers to leave you reviews during the offseason. You can incorporate this into your email signature. Incorporate your asking for a review in a blog post and share it through all of your social media channels. You may need to lead the conversion by asking, “What is your favorite memory of your day with us?” or “Share your pictures of your day with us!”
PROVIDE HELPFUL CONTENT
During the offseason, you can gain a lot of traction by sharing helpful information. For example, if you own a boating business, you could write blog posts about tips for storing your boat, tips for taking your boat our of storage, tips for keeping things nice in your boat while it’s in storage, or even offering stories about the best lakes and streams for boating in your area. If you own a pumpkin patch, such as Enchanted Acres, you may want to talk about how to choose the ultimate pumpkin during the offseason.
Most importantly, make the time to grow your business during the offseason. The people that you meet along the way, will quite often turn into your biggest fans.